Terms and conditions for big tables
Card details are held to secure the booking. We’ll email you how.
Your booking isn’t confirmed until we have your card details and preorder, and we’ve emailed you to say so. Your preorder needs to reach us at least 48 hours before.
No-shows are charged at £10 a head. Inside 48 hours you can drop up to 2 guests; any more are charged at £10 a head.
Table preferences can’t be guaranteed. No outside cakes, balloons or decorations. A large sharing dessert can be arranged with 48 hours’ notice at £6 a head.
Terms and conditions for pizza parties and courtyard hire
Pizza parties and courtyard hire need at least 2 weeks’ notice. Payment in full secures your booking. Courtyard Hire carries a minimum spend of £800 across food and drinks.
If for any reason we have to cancel, we’ll offer alternative dates or a full refund. Damage to the space or equipment may be charged for.
We have a zero tolerance policy on bringing your own alcohol, giving alcohol to under 18s, illegal substances, and abusive language or behaviour towards our staff or customers.
The buffet may change in line with our menu. We do not accept wedding parties. T’s and C’s are subject to change.
Cancellation policy
For pizza parties and courtyard hire: cancel more than 30 days before your visit and you are entitled to a full refund.
Cancel between 30 days and 15 days before and you are entitled to a partial refund of 50%.
Cancel within 14 days and you will forfeit any payments made. Refunds are processed within 14 days of cancellation.
Accessibility
The courtyard and Main Hall are on the ground floor. There’s one small step into the courtyard. Let us know if anyone needs a hand and we’ll sort it.